It really isn't complicated at all!
We aren't just going to offer your customers great products, give you
your commission, and be done with it.
NO WAY!
We are big on customer service because we understand
everything that goes into getting and keeping customers. It takes
a lot.
Whatever your reason for wanting to move on from your
business, you put in a LOT of blood, sweat, and tears to build your customer base.
You can be confident that we will treat your customers
like
gold.
They will get great customer service when we plug them into our
system. We'll make their delight our top priority.
They will be contacted in a friendly way. They will have
birthday cards or gifts sent to them, and we will celebrate special anniversaries with
them, etc. We are going to treat them well.
But we don't stop there.
We will look for ways to grow your customer base, i.e.,
maximize their spending capacity with us.
Let's say one of your customers spends $10,000 with you.
We will consider how we can offer them things they want and
need, something they are likely buying elsewhere.
We'll be able to provide them with the same or better
products.
We'll even introduce them to new ones - which will improve
their life and business and increase their orders by $15- $20,000...
...that is money they're already spending elsewhere for
services they can get from us.
We will go a step above and beyond to ensure everything is
correct.
During those 24 months, it's almost like we are working
for you.
You might be wondering if we have enough experience to handle
your customers.
Yes, we do.
We have run and grown our small family business from operating out
of a one-car garage to a fully equipped facility with the most advanced equipment and a
team of dedicated, talented "craftsmen and women."
As mentioned before, we've been in the screen printing &
embroidery business for 20 years, and in those years, we've been entirely debt-free.
And, because of our dedication to customer satisfaction, we are
still growing. Even during COVID, when many other shops were tragically forced to close,
our profitability improved.
Because we always look at what we can do to HELP our customers
succeed.
We take the business of caring for customers very seriously.
Excellence in product quality and customer service is priority one - (which is why we
have a 4.9-star rating on Google and Facebook) - and we only plan on being better.
